Troubleshooting the NI Smart Camera
- Updated2023-04-18
- 2 minute(s) read
The NI Smart Camera Does Not Appear in the List of Execution Targets
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Note On Windows devices, select My Computer as the target to run Vision Builder AI. Refer to Acquire an Image from an NI Smart Camera for instructions on acquiring an image on a Windows device. |
Verify that the NI Smart Camera Has Power
The Power and User LEDs are solid green.
Verify that the NI Smart Camera is Communicating with the Development Computer
The 100/1G LED flashes green while refreshing the list of devices in Vision Builder AI.
Verify that the Ethernet Cable Is Appropriate for Your Network
If you have a 1,000 Mbps link, verify that the M12 cable is X-coded and rated for 1,000 Mbps data transfer.
Verify the Network Settings
If the smart camera is configured to use a DHCP server and no DHCP server is present, the camera may not be visible on the network. If you are using a static IP address, another device on the network may be using the same address. This can happen when you assign the same static IP to two devices, you assign a static IP that is in the range of the IP address available for DHCP use on your network, or the DHCP server assigns the same IP address to another device.
Connect the smart camera to the same subnet as the development computer and reconfigure the smart camera network settings. Refresh the list of targets on the Vision Builder AI Welcome screen, then reconfigure the network settings for the device.
Verify Firewall Settings
- Windows Firewall may have blocked Vision Builder AI from communicating with the smart camera. Refer to Adding a Firewall Exception for more information.
- A firewall may be blocking communication with the smart camera. Refer to Configuring a Firewall for Remote Targets for more information.
Related Information
The following documents provide complete instructions for setting up hardware, installing software, configuring an IP address, and contain device specifications. Download the documents from ni.com/manuals.
- ISC-178x Getting Started Guide
- ISC-178x User Manual