Motion Control and Motor Drives

Hi SeanJ,

I've attached a trouble shooting Knowledge Base that you may find helpful. It will give you some steps that may help debug the system.

http://digital.ni.com/public.nsf/allkb/92DC8DFC11B7DBCB862577BB006A9CF0

Unfortunately I cannot find a SW or HW fix for the issue as you suggested that there might be. Probably the best option is to open a service request by following the provided link below. Then you can contact your local NI branch for repair options and a detailed debug process can begin.

http://www.ni.com/support/

Hi ... did you get any resoultion to this issue - I am experiencing the same problem on my D-Sub.

Thanks

Hi abhalla_1, 

Have you followed the steps in "How Can I Test My UMI 7772/7774 for Damage?"

If so what was your outcome?

We seem to be having the same problem with our UMI-7774.  When we followed the instructions from that article to test the Viso, none of the LEDs light up (inhibit all, fwd, home and rev).  Any ideas, other than sending it back to NI, that may provide a fix or work around? 

- Thanks 

SeanJ Did you find a Solution for this issue.... what was it????

Or anypne with the same issue??

Hi checho,

It's been a while, I didn't have to return the UMI.  I think it was justy not isolated in the way I expected.

I'm afraid I'm working in a different company now and can't recall the full details.  

Good luck!

Our issue ended up being the extra wires (that we didn't connect to anything) from the D-Subs were getting grounded out against the shield or each other - causing a short.

Amit