PXI/PXIe System Not Correctly Recognized or Unidentified in NI MAX

Updated Dec 22, 2023

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I have a real-time PXI/PXIe controller with several PXI/PXIe modules. When I try to discover the PXI/PXIe System in NI MAX I see that:

the PXI/PXIe modules have a different order from the real system
the items are listed oddly by NI MAX (e.g.: presence of the PXI backplane resource)

Using a PXI Platform Services unsupported by your controller/chassis may generate this problem. Verify that the PXI Platform Services version you are using is supported by both your OS and LabVIEW Real-Time module and your PXI/PXIe chassis and controller.
Verify that PXI Platform Services and the necessary driver (Eg. NI-DAQmx) are installed in both the host PC and the controller, and make sure the version installed in PC and the controller are matching.
Launch Services on your PC and verify that NI PXI Chassis Management and NI PXI Resource Manager services Startup Type is Automatic and they have started.

Update the NI Package Manager to make sure you have the newest services and software installed.

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