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Why Doesn't My Disconnected License Work On Non-Administrator Accounts?



Primary Software: NI Volume License Manager
Primary Software Version: 2.1
Primary Software Fixed Version: N/A
Secondary Software: NI License Manager

Problem:
I am using a Disconnect License and installed the disconnected license on the client computer.  I installed the software that my disconnected license applies to (LabVIEW, TestStand, Labwindows/CVI, etc.) and am able to run from the Administrator User login. When I login as a non-Administrator user, the activation dialog appears.  Why is that?

Solution:
This is most likely due to Windows permissions for the the Disconnect License under the user account.
Log into your Administrator account, go to the folder where the licenses are installed (default location is at C:\Program Files\National Instruments\Shared\License Manager\Licenses), and make sure that the user has proper access to the license file. Right-Click on the license file, then, under the Security tab, check to make sure that your user is granted access to the license file. If not, grant the user access.

Related Links:
KnowledgeBase 33JDS71F: After I Create a Disconnected License from NI Volume License Manager, How Do I Use It?
KnowledgeBase 4YBCSE6X: How do I Uninstall a Disconnected License File?
KnowledgeBase 381BNR6E: Upgrading Disconnected Licenses Created From NI Volume License Manager

Attachments:





Report Date: 08/17/2007
Last Updated: 10/08/2009
Document ID: 4CG7C4N0

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