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Why Am I Seeing Kernel Panics on a Mac Pro With More Than 2.5 GB of RAM?

Primary Software: Driver Software>>NI-DAQmx
Primary Software Version: 8.7.1
Primary Software Fixed Version: 8.7.2
Secondary Software: Driver Software>>NI-VISA, Driver Software>>NI-488.2

Problem:
Why am I seeing kernel panics on a Mac Pro with more than 2.5GB of RAM with NI driver software installed?
The panic message starts with something like the following:

panic(cpu 3 caller 0x0042928B): "getPhysicalSegment() out of 32b range 0x101807000, len 0x1000, class IOGeneralMemoryDescriptor"@/SourceCache/xnu/ xnu-1228.3.13/iokit/Kernel/IOMemoryDescriptor.cpp:1473 Backtrace, Format - Frame : Return Address (4 potential args on stack)

Solution:
There is a known issue that affects Mac Pro systems with more than 2.5GB of RAM.  For the crash, com.ni.driver.nipalk will be listed as a kernel loadable module in the backtrace.

To fix this issue, update to Mac OS X 10.4.8 or later, and install NI driver software that is released on the August 2008 NI Device Driver distribution or equivalent versions or later.  That includes NI-DAQmx 8.7.2 and NI-VISA 4.4.


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Report Date: 06/09/2008
Last Updated: 07/24/2008
Document ID: 4M8F95QA

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