Installation Error Message: "Internal Error 2894: Please contact product support for assistance"
Primary Software Version: 7.1
Primary Software Fixed Version: N/A
Secondary Software: Other NI Software, Driver Software, Instrument Drivers/IVI, Calibration Executive, Motion Assistant, Vision Assistant, DIAdem, Switch Executive, LabVIEW Run-Time Engine, LabWindows/CVI Run-Time Engine, Utility Software, LabWindows/CVI Add-ons, LabVIEW Toolkits, Measurement Studio, LabVIEW Modules, Measurement Studio Add-ons, LabWindows/CVI Development Systems, LabVIEW Development Systems, Vision Builder for Automated Inspection, TestStand, Lookout, MATRIXx, Driver Software>>Vision Acquisition Software
I am installing NI software (LabVIEW, LabWindows/CVI, hardware drivers, or any products that use the MSI installer), and I get the internal error message
This is a known error with the Microsoft Installer that is documented on their website. There are two known causes:
If the installation error is occuring because your computer is infected with the Nimda virus, you must clean out any traces of the virus and re-install the distributables. For more details, please visit Microsoft's Setup Error 2889 Caused by Nimda Virus Infection page.
Microsoft KnowledgeBase OFF2000: Internal Error 2894 During Office or Works Installation (Q236053)
Microsoft Developer Exchange: Windows Installer Distributables for Windows 95/98//ME/NT (4.0+SP 3)
Microsoft Developer Exchange: Windows Installer Distributables for Windows 2000 and Windows NT
Report Date: 07/19/2002
Last Updated: 01/02/2009
Document ID: 2NIA6J5B