Academic Company Events NI Developer Zone Support Solutions Products & Services Contact NI MyNI
This Document is not yet Rated  Rate this Document

Why Does my [c]FP-DO-400/401 Have Channels Stuck in the On Position?

Hardware: FieldPoint>>Discrete I/O Modules>>FP-DO-400, FieldPoint>>Discrete I/O Modules>>FP-DO-401, Compact FieldPoint>>Discrete I/O Modules>>cFP-DO-400, Compact FieldPoint>>Discrete I/O Modules>>cFP-DO-401

Problem: My [c]FP-DO-400/401 has channels stuck in the ON position, but the LED functions properly. The module only outputs a high voltage. What happened? How can I avoid this in the future?

Solution:

The [c]FP-DO-400/401 module may have be damaged by a noisy power supply.  (Note: Sometimes power supplies will spike when they are plugged in, and this may damage the module.)  When a channel of the [c]FP-DO-400/401 is damaged, the channel will remain in the ON position.  Though the LED will turn on and off correctly, the module will always output a high voltage.  To prevent against this type of failure, you will need to attach a properly selected transient voltage surge suppressor (TVSS) between V and C.  Once the module is damaged, it will need to be returned to National Instruments for repair. 

It is best to use a TVSS with new modules.  If a module has previously been exposed to transient voltages, attaching a TVSS may not prevent the error as damage may have already occurred.

If you are using a 24V supply, you can use one of the following TVSSs:

Littlefuse
LCE24A

ST Micro
P6KE27A

Vishay
P6KE27A

To hook the TVSS up to the [c]FP-DO-400/401, connect the side of the TVSS with the line/bar to the V terminal on the terminal block, and then other end to the C terminal on the terminal block.

Note:

Please note that the TVSSs listed above are only going to be effective for use with a 24V or lower rated power supply. If you are using something above a 24V supply, the power supply voltage will be clamped.  If you are not using a 24V supply and need assistance selecting the appropriate TVSS, please contact your applications engineering department.



Related Links:

Attachments:





Report Date: 12/03/2007
Last Updated: 03/03/2008
Document ID: 4G2EC3K8

Your Feedback! poor Poor  |  Excellent excellent   Yes No
 Document Quality? 
 Answered Your Question? 
  1 2 3 4 5
Please Contact NI for all product and support inquiries.submit