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Why am I Getting "serial port could not be opened [COMx]" When I Try to Configure the Pager Object in Lookout?

Primary Software: Lookout
Primary Software Version: 5.0
Primary Software Fixed Version: N/A
Secondary Software: N/A

Problem: I am using a PCI (internal) modem and trying to configure the Pager object in Lookout. Why am I getting this error?

Solution: This error occurs if the selected COM port for the Pager object is not available. Make sure that the Pager object is configured to use the same COM port as the internal modem uses. For instance, if the PC has two built-in serial ports, then the internal modem uses COM3, which should be selected when configuring the Pager object. Please refer to the on-line Tutorial linked below that contains step-by-step instructions for setting up the Pager object, as well as information on common problems and troubleshooting.

Related Links: Developer Zone Tutorial : Using the Lookout Pager Object


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Report Date: 11/05/2003
Last Updated: 05/12/2005
Document ID: 334B68VS

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