Archived: Internet Connection Lost After Installing National Instruments Driver SoftwareThis document has been archived and is no longer updated by National Instruments
Primary Software Version: 9.0.2
Primary Software Fixed Version: N/A
Secondary Software: Driver Software>>NI-VISA
After installing certain National Instruments driver software on Windows 7 Ultimate (32 bit or 64 bit), I have lost my internet connection. What can I do to restore it?
Microsoft has confirmed that this problem stems from Apple’s Bonjour service running on computers with Windows Vista or later. In this case, the Bonjour service may create a default gateway of 0.0.0.0 on the computer. This incorrect gateway usurps the proper gateway configuration DHCP provides and prevents internet access.
This issue is exposed by mDNS Responder Service, which is included in many NI drivers such as DAQmx, VISA, and IMAQ. mDNSResponder is a Bonjour system service that implements Multicast DNS Service Discovery for discovery of services on the local network.
NI-VISA 5.0.2 and later contains a fix in mDNS Responder Service that resolves this issue.
However, if you cannot install a driver that contains the fix, there are 2 other methods for resolving this:
For further information over this issue, please visit Microsoft Support:The Default Gateway may have been set to 0.0.0.0 on a Windows Vista-based or later OS running Apple's Bonjour service.
Microsoft Support: The Default Gateway may have been set to 0.0.0.0 on a Windows Vista-based or later OS running Apple's Bonjour service
Drivers and Updates: NI-VISA
Report Date: 12/21/2009
Last Updated: 01/21/2016
Document ID: 54K8H3ON