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Error 1609 Received During the Installation of Lookout 6.0

Primary Software: Lookout
Primary Software Version: 6.0
Primary Software Fixed Version: N/A
Secondary Software: N/A

Problem: Why do I receive, and how can I fix the following error when I install the Lookout 6.0 Core component:
    Error 1609. An error occurred while applying security settings. Users is not a valid user or group.
?

Solution: On some non-English operating systems, the Lookout installer is not able to find the Users group. To complete the installation a Users group must be created. This can be done from Control Panel>Administrative Tools>Computer Management and then expanding System Tools>Local Users and Groups>Groups. Right click Groups and choose New Group, name it "Users". Or execute the attached batch file which contains the command "net localgroup Users /add" which will add the Users group. It will report if the group already exists or it will create the group.

After adding the Users group, you should be able to complete the installation successfully.

If non-Administrator users will be using Lookout, you will want to complete one additional step. On the security permissions for the Lookout 6.0\database folder, add permissions of Change or Full Control to the users or user groups that will be using Lookout. The installer will already have given those permissions to the Users group (the one just created), but the true Users group on the computer will be different. If you are not using the default database then you should do the same for the database folder you are using.

Related Links:

Attachments:


AddUsers.bat


Report Date: 12/10/2004
Last Updated: 12/27/2004
Document ID: 3G65O4QR

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