Difficulty Retrieving the Basic Calibration Certificate
Hardware: Multifunction DAQ (MIO)
Problem:
If you are having trouble generating a Basic Calibration Certificate, you might be trying to pull a certificate for a device that is not calibrated, or you are entering the wrong kind of serial number. Follow the steps below to resolve the problem.
Solution:
- Make sure the device is issued a calibration certificate at the time of manufacture by checking the Calibration List located at http://www.ni.com/pdf/support/us/calibpricelist.pdf.
- Each device is issued a calibration certificate at the time of manufacturing, but only if there is a part number and price listed on the Calibration List.
- A device will not be issued a calibration certificate if it is not listed on the Calibration List, or if it has a N/A under the Basic Calibration Certificate Part Number column.
- A few Traditional NI-DAQ (Legacy) devices require that the device be sent to NI for calibration and can be issued a hard copy calibration certificate only. This is noted on the Calibration List with a † character next to the device.
- Make sure you are using the device serial number and not the kit serial number. The device serial number is a six or seven digit hexadecimal number found in Measurements & Automation Explorer or on a serial number sticker on the device.
Note: Some devices with sub-assemblies have multiple serial number stickers because each sub-assembly and the assembled device receive unique serial numbers. If your device has multiple serial number stickers, try using each serial number. One number works and the others do not.
Related Links: Calibration List.
Attachments:
Report Date: 05/11/2007
Last Updated: 05/16/2007
Document ID: 49AJMGA0
