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Why Do I Get Error 2564 When I Run my LabVIEW Application?

Primary Software: LabVIEW Toolkits>>Application Builder
Primary Software Version: 1.0
Primary Software Fixed Version: N/A
Secondary Software: N/A

Problem:
I built a LabVIEW application and an installer for distribution.  When I run the LabVIEW application after installation, I get  Error 2564 occurred at an unidentified location. What does this error mean, and how can I fix it?

Solution:
This indicates that a file format you specified cannot be used. Your program is using LabVIEW Storage file functions in your application, but the Universal Storage Interface (USI) components are not able to be found.

If reading/writing to storage files (TDM or TDMS) in your application, make sure to include the NI-USI installer with the installer you build using Application Builder. If building an installer in LabVIEW 8.X, include the NI-USI installer by checking the component (as well as any other necessary components) in the Additional Installers page of the Installer Properties dialog, as shown below.

In earlier versions of LabVIEW and Application Builder, verify the Storage VIs Support option is checked under Tools»Build Application or Shared Library (DLL)»Installer Settings»Advanced»LabVIEW Run-Time Engine . For more information, please see the LabVIEW Help.



Related Links:
How Can I Include Additional Installers with My LabVIEW Applications' Installer?

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Report Date: 09/15/2006
Last Updated: 06/05/2009
Document ID: 41EAEP2F

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