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My TB-10 Dual Channel Modules Are Not Being Detected

Hardware: FieldPoint>>Terminal Bases>>FP-TB-10

Problem:
My TB-10 dual channel modules are not being detected. Even if they are detected, I am having intermittent communication and/or bad status from the TB-10.

Solution:
The TB-10 dual channel modules might not be seated properly. Please follow the following steps:

1. Make sure that both the top and bottom snaps are snapped in completely.

2. You should hear the two distinct snaps when putting the dual channel module into its slot.

Figure 2: Dual Channel Modules not fully snapped in to the TB-10 Terminal Base

3. Also make sure that the pins on the bottom side are not bent as one could have inadvertently bent the pins.

4. The red sticker on the TB-10 Dual channel module should always be on the top, away from the screw terminal.

5. Check that you have the correct FieldPoint Firmware for your system setup. To determine which Firmware you currently have and which is the right one for your setup, follow the tutorial for Upgrading FielPoint Firmware.

Related Links: Product Manuals: FP-TB-10 Operating Instructions

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Report Date: 10/06/2004
Last Updated: 08/17/2007
Document ID: 3E5HFVSU

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