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Creating an Error Log File for a Software Installation

Primary Software: LabWindows/CVI Development Systems
Primary Software Version: N/A
Primary Software Fixed Version: N/A
Secondary Software: Driver Software, LabVIEW Development Systems, Measurement Studio, TestStand

Problem:
I am installing some National Instruments software and during the installation I receive an MSI error (or other installation error) and cannot install. How can I create an error log so that I can report the problem?

Solution:
You can create a log file for your National Instruments product by completing the following steps:

Windows

1. Open a command prompt by selecting Start » Run, typing cmd and then clicking the OK button.
2. From the command prompt, type the following:

   <path to product installer> /log "<path to desired location and name of log file>"

   Ensure that the <path to product installer> points to the folder containing setup.exe which launches the installer. For example, E:\setup.exe /log "C:\ErrorLog.txt" would run the installer found at E:\setup.exe and store the log file as C:\ErrorLog.txt.

   Note: If the /log parameter is not recognized, try using the /l*v parameter instead.

Linux

Linux doesn't create an actual log file but rather displays installer information to the user which can be copied to a file if needed. To display installation information, follow the steps below:

1. Open a Linux shell.
2. At the command prompt, type:

   run "sh -x <Installation Command>"

   For example, the installation command would be something like ./lv711-update/INSTALL, which is the installation command for the LabVIEW 7.1.1 maintenance release.

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Report Date: 05/12/2004
Last Updated: 12/18/2007
Document ID: 39BDT32Q

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