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DIAdem Does Not Launch

Primary Software: DIAdem
Primary Software Version: 11.1
Primary Software Fixed Version: N/A
Secondary Software: DIAdem

Problem:
I have successfully installed DIAdem 11.1. However, when I try to start DIAdem, I receive the following error message:

DIAdem cannot launch, because your operating system contains components that are not part of the original Microsoft Windows installation. Refer to the search term 4WT5ORFN in the NI KnowledgeBase for further information.

What is causing this error and how can I resolve it?

Solution:
The most likely cause of this error is a component of the operating system that is not part of the original Microsoft Windows installation.

The standard components can be overwritten by installing "Hotfixes" - these are not official Service Packs from Microsoft - or by installing other programs.

To solve this problem please install the latest VCREDIST component which is provided by the following Microsoft knowledgebase.:

Knowledgebase ID: KB 961894
Link: http://code.msdn.microsoft.com/KB961894

Related Links:
KnowledgeBase 4V1CE9UB: Why Is DIAdem Hanging at the 'Activating GUI' Phase in the Splash Screen?
KnowledgeBase 3DG99UDZ: Error Message when using McAfee VirusScan (Enterprise) 8.0 and DIAdem Simultaneously
KnowledgeBase 27DCT7QQ: Controlling instances of Diadem via OLE (COM)


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Report Date: 04/30/2009
Last Updated: 05/07/2010
Document ID: 4WT5ORFN

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