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NI Downloader Cannot Finish Downloading Driver

Hardware: PXI/CompactPCI>>Controllers

Problem:
When attemping to download a new driver using NI Downloader, I get the following error screen.



What can I do to fix my firewall?



Solution:
This error could be caused by having the firewall enabled. If your download seems to fail, try the following troubleshooting steps.
 
  • Disable Windows Firewall

    If you have administrative access to your computer, you can disable the Windows Firewall.
    1. Navigate to Windows Control Panel
    2. Select Windows Firewall
    3. On the General Tab, select Off to disable the Firewall



    4. Attempt to restart your NI Downloader
  • Add a Windows Firewall Exception

    If you do not have administrative access to your computer, you may not be able to disable your Windows Firewall. It may be possible for you to allow an exception for the NI Downloader.

    1. Navigate to Windows Control Panel
    2. Select Windows Firewall
    3. Select the Exceptions tab
    4. Choose Add Program



    5. Select Browse, and navigate to the NI Downloader exe.



    6. Attempt to restart your NI Downloader

If you have some other 3rd party firewall, please check documentation relating to that product on how to perform similar operations.



Related Links:
NI.com: Drivers and Updates
KnowledgeBase 4OJCQ6QL: Why Does NI-Downloader Not Have Enough Hard Disk Space?
KnowledgeBase 4P1AEFQL: Where Does NI-Downloader Go When I Hit Cancel or Finish a Download?

Attachments:





Report Date: 07/25/2008
Last Updated: 04/30/2009
Document ID: 4NOA58HN

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