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Why Can't I Download a Driver From the National Instruments Website?

Primary Software: Utility Software>>NI Instrument Driver Finder
Primary Software Version: 1.0
Primary Software Fixed Version: N/A
Secondary Software: N/A

Problem: When I click on a driver to download from NI's website, it takes me to a page that says "Page Cannot be Found". I have a National Instruments profile and I am logged in. I can access it from other computers, but why won't my computer work?

Solution: A likely cause of this is that the anti-virus software on the problem computer is blindly blocking ftp sites. When you click to download a driver from our website, it takes you automatically to an ftp site where the driver is located. If the anti-virus software is blindly blocking these site, it gives the generic "Page Cannot be Found" message. Modify your anti-virus software to allow ftp sites and you should be able to download drivers.

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Report Date: 03/04/2005
Last Updated: 03/07/2005
Document ID: 3J3DBJEJ

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