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Reformatting the Internal CompactFlash Memory on Real-Time Controllers
Hardware: FieldPoint>>Controllers/Network Modules, CompactRIO>>Controllers
Problem: How do I reformat the internal CompactFlash memory on FieldPoint, Compact FieldPoint, or Compact RIO Real-Time controllers?
Solution: The Internal CompactFlash contains the Real-Time (RT) operating system. Formatting may be necessary in the event that the OS has been corrupted. Complete the following steps to reformat your RT controller.
Host Software Requirements:
- MAX 3.1+
- NI-FieldPoint 4.1+ or NI-RIO 2.3 +
- Safe Mode 10.4 or later - see related links for the download.
If these requirements are not met, refer to the bottom section of the document.
- Reboot the controller into Safe Mode by flipping the Safe Mode DIP switch to ON and cycling the power by pressing the Reset button on the controller and holding it down for about 10 seconds. After recycling power the Power LED should then be lit.

- Open Measurement & Automation Explorer (MAX) by navigating to Start»All Programs»National Instruments»Measurement & Automation.
- Expand Remote Systems by clicking on the + as seen below.
- Click on your Real-Time hardware under Remote Systems, click on the Network Settings tab, and verify that the System State is Connected - Safe Mode (User Directed).

- Right-click on the Real-Time target and select Format Disk.
- Select Yes when MAX asks you if you would like to continue.
- Flip the Safe Mode DIP switch back to OFF. Be sure to follow this step as the controller will reboot in safe mode on the ROM chip if you do not flip the DIP switch.
- Click on the OK button in the window from MAX indicating that formatting was successful. Immediately after you click on OK, the RT hardware reboots.
- After the RT hardware has successfully rebooted, give it an IP address, give it a name, click on the Apply button, and click OK when prompted to reboot again. Check related links for more information on choosing IP addresses for your RT Controller.

- Once the RT hardware has rebooted again, expand the RT hardware's tree under Remote Systems, right-click on Software and click on Add/Remote Software. Install whatever software is needed for your application to complete the reformat.
If the initial host requirements are not met, complete the following steps.
Upgrade the OS if the controller is using LabVIEW RT version older than 6.1.3.
Once the Operating System (OS) has been upgraded, it can not be downgraded. Also the new OS version will only work with LabVIEW RT 6.1.3 or later installed on the controller.
- Ensure you have installed Safe Mode 10.4 or later. See related links for more information.
- Restart Measurement and Automation Explorer (MAX) 3.1 or later if it was open.
- Locate the controller to format under Remote Systems.
- Expand the node for the controller.
- Right-click on the Software folder and select Add/Remove Software.
- Click on the Update BIOS... button in the bottom left of the Install Software window.
- Close MAX.
If the Upgrade BIOS button is not available, ensure MAX 3.1 or later is installed. If the button is disabled, then the controller OS is up-to-date.
Note: If the controller cannot be booted into normal mode, the OS cannot be upgraded, please contact National Instruments Technical Support for further assistance.
Related Links: Drivers and Updates: [c]FP-20xx Software Version for Windows-Safe Mode Version 10.4 Knowledgebase 4KLIKR21: How Can I Reset the IP Address of My Real-Time Controller Using a Crossover Cable?KnowledgeBase 2KM92E5F: Using FTP to Access and Use the External CompactFlash or USB Drive on a Real-Time Controller KnowledgeBase 2WLAH1CX: What Type of CompactFlash Does the cFP-2x20 Take? Product Manuals: cFP-21xx and cFP-BP-x User Manual Product Manuals: cFP-20xx and cFP-BP-x User Manual Product Manuals: FP-2000/2010/2015 User ManualKnowledgeBase 4CDENRCY: How to Network FieldPoint to a Host Computer with Ethernet
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Report Date: 08/03/2004
Last Updated: 05/18/2014
Document ID: 3C2EKCFL