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Accessing Online Training with a Volume License Agreement (VLA)



Primary Software: Other NI Software>>NI Volume License Manager
Primary Software Version: 3.0
Primary Software Fixed Version: N/A
Secondary Software: N/A

Problem:
I am currently active and on-service with a Volume License Agreement (VLA). When I log into the NI Online Training Portal, I am not allowed or cannot access the content. How can I gain access to the online training content that comes with my VLA?

Alternately, as a VLA administrator using NI Volume License Manager (VLM), how can I ensure all of my end users have access to online training?

Solution:
End users

To continue via web, contact your VLA administrator and request your serial number. Your VLA administrator can find this information in the Licenses view of NI Volume License Manager. Note: The Serial Number column in VLM is hidden by default. To add it, right click on any of the column headers and select Add/Remove Columns. Visit ni.com/myproducts and enter this serial number in the provided box for registration. 

To continue via phone, call National Instruments and provide the customer service representative your name and Service ID (or Contract ID). Contact your VLA administrator and request the Service ID. You will be able to access your online training content within 24 hours of your call via ni.com/myproducts


Figure 1: Service ID and other General Information shown under VLM Status.


Administrators

If you are using NI VLM:

    1. To find the serial number:
      1. Go to the Licenses view of NI Volume License Manager. (The Serial Number column is hidden by default.)  To add it, right click on any of the column headers and select Add/Remove Columns.)
    2. To find the Service ID:
      1. Go to the Status view NI Volume License Manager and look under General Information.  Reference Figure 1 above.
    3. To grant online training access to all of your end users:
      Send in your compliance log containing all of the necessary end user data to NI. You can follow these instructions to send your log. Each end user will need an ni.com user profile to gain access. Your end users will be able to access online training within 36 hours of your submission.

If you are using a license management tool other than NI VLM:

Call National Instruments and provide the customer service representative your name and Service ID (or Contract ID).  They can help your end users get set up for online training.



Related Links:
NI Volume License Manager Help: Sending an Activity Compliance Log to NI
Learn More About NI Online Training Resources
NI Online Training Portal

Attachments:





Report Date: 06/08/2012
Last Updated: 10/05/2017
Document ID: 5Y78FQUS

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