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Why Do I Get the Error Message "Could Not Start Lookout User Manager" in Lookout?

Primary Software: Lookout
Primary Software Version: 6.0
Primary Software Fixed Version: N/A
Secondary Software: N/A

Problem: When I try to open the User Accounts Manager in Lookout, I receive an error that reads "Could Not Start Lookout User Manager." I have checked to make sure that I am logged into Lookout as an administrator, but I still receive this message. What do I need to do to be able to modify the user accounts?

Solution: In Windows XP, Windows 2000 and Windows NT you must be logged in as an administrator in order to write to a registry key or to the C:\WINNT folder in Windows. Altering user account information in Lookout requires the ability to write to these locations, so you must be logged into both Windows and Lookout as an administrator in order to access the User Account Manager. Verify that you have administrative priveleges for both Windows and Lookout, and this will usually resolve this problem. If you have checked your administrative priveleges and you are still receiving the same message, please see the link below for another possible solution.

Related Links:
KnowledgeBase 39KCIGJ4: Why Does the User Manager Fail to Launch for Lookout or LabVIEW DSC?

National Instruments Lookout Support Homepage

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Report Date: 04/12/2005
Last Updated: 04/12/2005
Document ID: 3KBA3KQX

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