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Upgrading from Windows XP to Vista with NI-Serial Installed

Primary Software: Driver Software>>NI-Serial
Primary Software Version: 3.1
Primary Software Fixed Version: 3.1
Secondary Software: N/A

Problem:
I have a version of NI-Serial that is compatible with Windows XP but not compatible with Windows Vista (version 3.1 or older). If I upgrade my computer to Vista using Microsoft's Upgrade, will there be any potential problems? What should I do if I already performed this upgrade?

Solution:
If you upgraded your computer from Windows XP to Windows Vista with NI-Serial installed, please follow these directions to upgrade to a supported version of NI-Serial.
  1. Remove all NI Serial hardware from your computer.
  2. Repair the NI Serial installation currently on your Vista computer.
  3. Uninstall the version of NI Serial on your computer.
  4. Install a version of NI Serial that is supported on the Windows Vista operating system. If installing from the NI Driver CD, make sure that NI-Serial is selected for installation in the feature tree. By default, NI-Serial will not be installed if a previous version is not detected on your computer.
If you install an unsupported version of NI-Serial on your Windows Vista computer, no repair is necessary. You can immediately uninstall your version of NI-Serial. After you uninstall this version, you will be able to install a version of NI Serial that is supported on Windows Vista. If installing from the NI Driver CD, make sure that NI-Serial is selected for installation in the feature tree. By default, NI-Serial will not be installed if a previous version is not detected on your computer.

If you have not yet performed the upgrade from Windows XP to Windows Vista, uninstall NI-Serial from your computer before the upgrade. After the upgrade, install a version of NI-Serial that is supported on Windows Vista.

Related Links:
Getting Ready For Windows Vista
KnowledgeBase 43G8SD5L: Which NI Vision Products Support Windows Vista?

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Report Date: 02/22/2007
Last Updated: 03/16/2007
Document ID: 46L9FRG2

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