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Why Does My USB DAQ Module Get the "Unable to Locate a Driver" Error?

Primary Software: Driver Software>>NI-DAQmx
Primary Software Version: 7.0
Primary Software Fixed Version: N/A
Secondary Software: Driver Software>>NI-DAQmx Base
Hardware: Multifunction DAQ (MIO)>>Portable>>USB-9211, Multifunction DAQ (MIO)>>Portable>>USB-9215A, Multifunction DAQ (MIO)>>Portable>>USB-9215, CompactRIO>>Chassis (Backplanes)>>USB-9162, CompactRIO>>Chassis (Backplanes)>>USB-9161, Multifunction DAQ (MIO)>>Portable>>USB-9211A

Problem:

I just purchased a USB DAQ module (9211 or 9215) and installed NI-DAQmx on my Windows computer. When I plug in my new USB module I get an error, "Windows was unable to locate a driver for this device." What do I do?



Solution:

Most C Series modules work with NI-DAQmx running on Windows.  The two exceptions are the NI-USB-9211 and the NI-USB-9215.  If you are purchasing multiple modules, you will notice that the NI-USB-9221 or the NI-USB-9201 use the Hi-Speed USB carrier 9162.  The NI-USB-9211 and the NI-USB-9215 use the USB carrier 9161.

The difference between the USB carriers 9161 and 9162 is that the 9161 works only with NI-DAQmx Base 2.2 or older (more information on this in KB 49U8ARB9) and will not be recognized by DAQmx.

If you install DAQmx Base on your Windows machine, the NI-USB-9211 and NI-USB-9215 will be detected. If you are a Windows user and you want to program your device in DAQmx, be sure to purchase the NI-USB-9211A or the NI-USB-9215A.  Those devices include the Hi-Speed USB carrier 9162 and can be used with DAQmx.



Related Links: KB 49U8ARB9: What is the difference between the USB-9211 (USB-9215) and the USB-9211A (USB-9215A)?

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Report Date: 01/30/2007
Last Updated: 11/26/2007
Document ID: 45TBCLL6

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