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Why Do I Receive a Minimum Screen Resolution Error When I Open Vision Assistant?

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Problem:
When I open Vision Assistant, I receive an error pop-up stating the following: Vision Assistant requires a minimum screen resolution of 1024x768. However, my computer is set to this screen resolution. Why do I receive this error?

Solution:
The minimum screen resolution for Vision Assistant is 1024x768.  This means that the usable screen area must be 1024x768, not just the resolution of the monitor.  Therefore, there are two possible reasons that you could get this error.

Actual screen resolution:
If you are using an older monitor, or monitor that does not support a higher resolution, than Vision Assistant will give this error.

Available screen space:
If your screen resolution is set to this minimum value of 1024x768, any toolbar that takes up pixels will actually cause the available screen size to be less than the minimum.  Therefore, any extra toolbar, such as  the Windows Toolbar or Microsoft Office toolbar can cause Vision Assistant to not open.  Auto-hiding the Windows Toolbar and/or Exit the Microsoft Office Toolbar may be necessary in order for Vision Assistant to run.

Related Links:
Tutorials: NI Vision Assistant Tutorial (Multilingual)
Machine Vision Software

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Report Date: 06/30/2006
Last Updated: 03/13/2009
Document ID: 3YT8QQIZ

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