What Can I Do If Measurement & Automation Explorer Crashes?
Primary Software: Utility Software>>Measurement & Automation Explorer
Primary Software Version: 4.4
Primary Software Fixed Version: 4.4
Secondary Software: N/A
Problem: What can I do if Measurement & Automation Explorer (MAX) crashes?
Solution: National Instruments is continually working to minimize occurrences of crashes in MAX.
Please submit the following information to NI Technical Support to help us investigate the causes of crashes:
- When does MAX crash?
- Is it when MAX is launching?
- Is it when left or right-clicking on a particular item?
- What happens when MAX crashes?
- Is there an error message?
- Does MAX just disappear?
- What changed since MAX worked without crashing?
- Have you installed new or additional software?
- Have you uninstalled software?
- Have you added or removed any hardware?
- Are you using an operating system that is not currently officially supported?
- Are you using Windows XP Tablet Edition?
- Create a technical support report if MAX launches without crashing.
- In MAX, go to File->Create Report..., and select Technical support.
- Find crash related files.
- From the Start Menu, select Run... and enter "%TEMP%". In the explorer that comes up, look for NI_CRASH.DMP and NI_ERRORLOG.TXT with recent Date Modified properties.
Related Links:
Attachments:
Report Date: 04/14/2008
Last Updated: 04/15/2008
Document ID: 4KDCIRQA
