How Do I Get Support for My FOUNDATION Fieldbus Products? Hardware: Industrial Communications>>Fieldbus
Problem: What is NI support policy for FOUNDATION fieldbus products? Solution: FOUNDATION Fieldbus technical support is handled entirely through Web resources, which includes direct email correspondence for SSP customers, Knowledgebase and Whitepaper articles, and discussion forums (monitored by NI engineers). You can post FOUNDATION Fieldbus questions to the related discussion forum (linked below). Using this method, engineers worldwide can assist you with your programming questions. If you are an SSP customer and would like to use the email correspondence method, please go to the Option 2:Request Support section of the FOUNDATION Fieldbus Products Support homepage and select "E-mail NI". Do not select the option for Phone Support, as this is not supported. Related Links: Fieldbus Discussion Forum SSP FOUNDATION Fieldbus Products Support Attachments:
Report Date: 09/26/2005 Last Updated: 11/17/2007 Document ID: 3PPCGS1P |
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