Academic Company Events NI Developer Zone Support Solutions Products & Services Contact NI MyNI
This Document is not yet Rated  Rate this Document

Multisim 9 or Ultiboard 9 installer gives error: "Object Reference Not Set".

Primary Software: Electronics Workbench>>Multisim
Primary Software Version: 9.x
Primary Software Fixed Version: 9.x
Secondary Software: Electronics Workbench>>Ultiboard

Problem: I am installing Multisim 9 or Ultiboard 9 and the installer crashes with the following error message (see picture attached):

-------------------------------------------------------------
Error Number: 0x80040706
Description: Object Reference Not Set

Setup will now terminate
-------------------------------------------------------------

How can I fix this?

Solution: This is a InstallShield error. In order to fix this problem you have to follow InstallShield KB instructions, the InstallShield Support Website has good information on how to solve it.

The specific problem that this KB addressed was solved by looking at:
InstallShield KB Q110641
InstallShield KB Q108322

When you read the above arcticle, it will ask where the setup.exe file is located. For Multisim, you can find it in the CD Drive shipped with the product, then look in the folders: \fscommand\msminst\setup.exe

Resolving this issue involves downloading an updated InstallShield to your computer.

Related Links:

Attachments:


ObjectReferenceError.JPG


Report Date: 11/24/2006
Last Updated: 11/24/2006
Document ID: 43N9OLXL

Your Feedback! poor Poor  |  Excellent excellent   Yes No
 Document Quality? 
 Answered Your Question? 
  1 2 3 4 5
Please Contact NI for all product and support inquiries.submit