Unable to Use NI Serial Ports in Measurement and Automation Explorer (MAX) Utilities Primary Software: Utility Software>>Measurement & Automation ExplorerPrimary Software Version: 4.0 Primary Software Fixed Version: N/A Secondary Software: Driver Software>>NI-Serial
Problem: While in the process of verifying my NI Serial ports using MAX utilities, I noticed that none of my NI-Serial Ports show up in the Devices and Interfaces»Serial and Parallel section in MAX. Furthermore, when I try to use the NI Serial ports, MAX seems to crash at random points. What can I do to fix this problem? Solution: MAX can enter this state when it can no longer communicate with an NI Serial Ethernet device on the network. The ethernet device will appear in the Devices and Interfaces section of MAX, but it will not be accessible or responsive to tests. This state will end when the ethernet device has been deleted from MAX or when communication is restored between MAX and the ethernet device. If the serial ethernet device has been purposefully removed from the network, it is possible to delete the ethernet device appearing in Devices and Interfaces in MAX. Right click on the serial ethernet device and select Delete from the shortcut menu. This will delete the ethernet device from MAX and allow MAX to communicate with other NI Serial hardware after a reboot.If the ethernet device is plugged into the same network as your computer, ensure that the ethernet device is turned on before proceeding. Make sure that the ethernet device has a valid IP address and that you are able to ping it. Once communication has been re-established between MAX and the missing ethernet device, you will be able to test all of your NI Serial ports. Related Links: Attachments:
Report Date: 02/21/2007 Last Updated: 03/12/2007 Document ID: 46KEKHG2 |
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