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Some Features Disappear After Activating Multisim or Ultiboard



Primary Software:
Primary Software Version: 12.0
Primary Software Fixed Version: N/A
Secondary Software: Electronics Workbench>>Ultiboard

Problem:
I installed the Circuit Design Suite (Multisim, Ultiboard) a few days ago and I just activated my software with the supplied serial number. I noticed that some of the features have disappeared such as components, functions, analyses, spreadsheet view tabs, and so on. What happened?

Solution:
Users that encounter this type of situations are those who are activating a lower tier product, i.e. users activating Power Professional or Educational editions should not see this issue; users activating Base, Full and Student Editions may see this problem.

This issue is an expected behavior from the way NI Licensing works. When you install the software you are installing the top-tier edition, immediately after installing the software a 30-day trial period starts with all the features available (e.g. all Professional features).

As soon as you activate the software, your serial number defines the particular tier of the product, which in the case of lower tiers that means that some features are not included. Therefore, when the serial number checks which features you should have, NI License Manager instructs Circuit Design Suite to only expose the features for which your purchase entitles you to.

This behavior may give the impression that some features have gone away, but in reality you were running an evaluation edition of the Professional or Education editions, and after the evaluation period ended or you activated a lower tier product the features that do not correspond to your tier are disabled. You can also check the related links section in order to compare what different features are supported in what edition of Multisim and Ultiboard.

Related Links:

Products and Services: NI Multisim: Compare Designer Options

Products and Services: NI Ultiboard Professional Product Features
Products and Services: What's New in NI Multisim


Attachments:





Report Date: 05/20/2008
Last Updated: 09/05/2012
Document ID: 4LJFRPXL

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