Unable to Boot Past BIOS When Using MXI Express
After installing my MXI Express hardware onto my desktop/laptop, I am unable to get past the Basic Input/Output System (BIOS). Is this a compatibility issue?
During the boot up sequence of a desktop/laptop, the system loads the BIOS. An issue can arise at different areas of this sequence that may or may not pertain to a compatibility issue. During boot up you may notice one of the following
What if I Receive an Error Message at the BIOS Screen That Says "
Note: In some situations you may see a more detailed error or no error, but it is possible that the following steps will still resolve this behavior.
If you run into this error message at the BIOS, the simple work-around for this problem is to be sure that a powered-up PXI chassis is connected to the MXI controller before powering on the computer.
This is a known issue with some computer BIOSes when using the low-profile version of the NI PCIe-8361 MXI controller with the part number 195315C-01L. The error message is caused by a timeout in the BIOS code due to this repeater based device.
Revision C of the PCIe-8361 is the only revision that displays this behavior. Previous and newer revisions of NI PCIe-8361 (non-low-profile) had a switch that replied when queried indicating that a device was present whether or not a chassis was connected. The switch architecture receives the POST message and responds, but, during regular communication, the controller card actually gathers communication and sends sets or packets to the chassis instead of sending messages directly through. Revision C of the NI PCIe-8361 Low-Profile, however, uses a repeater instead of a switch and cannot respond to the query appropriately unless there is a powered-up chassis connected to it.
The part number of the board that leverages the switch architecture while still maintaining a low-profile shape is 199042X-01L, where "X" is the letter revision of the board.
Most x1 MXI Express kits now feature this version of the controller. To confirm which revision of the board your kit includes, contact NI support representative with your MXI Express kit part number.
If you do not receive and error but your computer hangs during POST or does not boot into Windows the issue is usually related to the host PC's inability to properly allocate or enumerate PCI resources. Here are some items that you can try to help with the situation.
Tutorial: MXI Compatibility and Connectivity Troubleshooting Guide
KnowledgeBase 3UQD1HD8: What is a PCI Bus and How Does it Relate to PXI?
KnowledgeBase 4W9CHL3Q: Windows Hangs When Using MXI Express
KnowledgeBase 6E22SHYW: Why Can't I See My MXI Controlled PXI Chassis in MAX?
Report Date: 02/08/2006
Last Updated: 07/13/2017
Document ID: 3U7CI4D8