FP-1601 Not Found in Measurement and Automation Explorer (MAX) Primary Software: Utility Software>>Measurement & Automation ExplorerPrimary Software Version: 3.1 Primary Software Fixed Version: N/A Secondary Software: N/A Hardware: FieldPoint>>Controllers/Network Modules>>FP-1601
Problem: I cannot find the FP-1601 module in MAX under Remote Systems. Why is this? Solution: Manually reset the FP-1601 unit to its factory settings. Please visit KnowledgeBase article 3KA9L67U which is linked below to learn how to do this. In this state, you should always be able to browse for the FP-1601 under Remote Systems (in MAX) if it is on the same physical subnet as your host computer. Other possible causes and solutions: • Verify that there is power to the FP-1601, and that both the module and the computer are properly connected to the network via its Ethernet cable. The module's POWER and LINK LED indicators should be lit. • Certain network devices, such as switches and routers, can filter out the directed UDP broadcast packets that MAX uses to communicate with unconfigured FP-1601 modules, even if they are on the same subnet as the computer running MAX. You can test this by connecting the computer running MAX and the FP-1601 directly to a simple networking hub or by using a crossover cable between the FP-1601 and the host PC. If the FP-1601 appears under Remote Systems using this configuration, but not when connected to the larger network, it is likely that there is a problem of this type. Consult your network administrator. • The FP-1601 may have been configured on another network before being moved to the current network. Reset the FP-1601. (See FP-1601 User Manual) • You may be using the wrong type of ethernet cable. • You may have assigned an IP address to your FP-1601 that is already used by another device on the network. Either remove or reconfigure the other device, or reconfigure the FP-1601 IP address. Refer to Appendix A of the FP-1601 User Manual (Choosing Network Settings section) for information on choosing IP settings. Related Links: FP-1601 User Manual KnowledgeBase 4CDENRCY: How to Network FieldPoint to a Host Computer with Ethernet KnowledgeBase 3KA9L67U: Resetting the FP-1601 Module's IP Address KnowledgeBase 4CQADBCY: FieldPoint Status LED Error Indicators KnowledgeBase 3SC9P5IH: Setting Computers on the Same Subnet KnowledgeBase 3YB8NN9X: FieldPoint Controller on Different Subnet does not Show Up in MAX Attachments:
Report Date: 04/15/2005 Last Updated: 05/12/2008 Document ID: 3KE9A27U |
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